Privacy Policy
This Privacy Policy explains how Ovestric (“we”, “us”) collects, uses and protects personal data of visitors and customers of ovestric.com. It is written to comply with the UK GDPR and EU GDPR.
1. Data we collect
- Order information: name, billing & shipping address, email, phone, items purchased.
- Account information: email and a hashed password if you create an account.
- Technical data: IP address, browser, device, pages viewed, currency preference cookie (
f6_currency).
2. How we use your data
- To process and ship your order.
- To answer customer-service requests.
- To prevent fraudulent transactions.
- To send order updates and, with your consent, occasional marketing emails.
3. Cookies
We use strictly-necessary cookies for cart and checkout, plus a single preference cookie that remembers the currency you selected. We do not run third-party advertising trackers without explicit consent.
4. Sharing data
We share data only with the providers required to fulfil your order: payment processor, shipping carrier, and our hosting provider. We do not sell personal data to anyone.
5. Your rights
You may request access, correction or deletion of your personal data at any time by writing to [email protected]. We respond within 30 days.
6. Retention
Order records are kept for 7 years for accounting and tax purposes, after which they are anonymised.